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Privacy Policy

Privacy Policy

Last updated: 22nd August 2023

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information when you interact with our Website or services:

  • Name
  • Contact information (email address, phone number)
  • Demographic information (age, gender, location)
  • [Other relevant information]

1.2 Usage Data

We automatically collect certain information about your device and usage of our services, including but not limited to:

  • IP address
  • Browser type and version
  • Pages visited on our Website
  • Time and date of visit
  • [Other relevant usage data]

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and improving our services
  • Personalizing your experience
  • Communicating with you
  • [Other relevant purposes]

3. Data Sharing and Disclosure

We may share your personal information with:

  • Service providers for the purpose of delivering our services
  • Law enforcement or regulatory authorities when required by law
  • [Other relevant parties]

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your interactions with our Website.

5. Your Choices

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of marketing communications
  • Disable cookies through your browser settings
  • [Other relevant rights]

6. Data Retention
We will retain your personal information for a period of 5 years from the date of your application. We maintain this information to comply with legal obligations, resolve disputes, or enforce our agreement. Once this 5-year period expires, we will securely delete or anonymise your data so that it can no longer be associated with you. 

7. Security

We implement appropriate security measures to protect your personal information from unauthorized access or disclosure.

8. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. The most recent version will be posted on our Website with the effective date.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at enquiries@springfx.co.uk


 

Copyright © 2020 Spring FX - All Rights Reserved.

 

 Payment and e-money services are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: 1 Sheldon Square, London, W2 6TT, United Kingdom. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199)  


 For clients based in the European Economic Area, the issuance of e-money and the provision of related payment services for Spring Global Trading Limited are provided by CurrencyCloud B.V. CurrencyCoud B.V. is registered with the Dutch Chamber of Commerce in the Netherlands under number 72186178. Registered office Mr. Treublaan 7, 1097 DP, Amsterdam, Netherlands. CurrencyCloud B.V. is licensed and regulated by De Nederlandsche Bank as an Electronic Money Institution (Relation Number: R142701)  


Payment services in the United States are provided by Visa Global Services Inc. (VGSI), a licensed money transmitter (NMLS ID 181032) in the states listed here  https://usa.visa.com/legal/visa-global-services-licenses.html   . VGSI is licensed as a money transmitter by the New York Department of Financial Services. Mailing address: 900 Metro Center Blvd, Mailstop 1Z, Foster City, CA 94404. VGSI is also a registered Money Services Business (“MSB”) with FinCEN and a registered Foreign MSB with FINTRAC. For live customer support contact VGSI at (888) 733-0041.


Payment services are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 - 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of a electronic-money institution (Relation Number: R142701)


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